KalFlow · Southwest Michigan
Every cost went up. One of them you can work on.
Wages, health coverage and electricity all climbed this year. Most of that is out of a small business owner’s hands. Here is where the margin actually goes, and the one part you can change.
Sales held up this year, and somehow there is less left at the end of the month. That is the story we hear most often from small teams along the lakeshore and the I-94 corridor right now. The work didn’t shrink. Almost everything it takes to do the work got more expensive.
It is tempting to answer that with a price increase. For a lot of local businesses, that door is narrower than it looks. In its September report, the Chicago Fed, whose district takes in most of lower Michigan, noted that service-oriented small businesses were struggling to pass cost increases on to customers, and that some were cutting hours or getting more cautious about growth as a result. When the price can’t move, the margin is whatever is left after costs. So it is worth being exact about which costs are moving.
What the numbers say
Start with people. The Bureau of Labor Statistics’ Employment Cost Index shows private-industry compensation up 3.3% over the year ending June 2026. Wages rose 3.1%. Benefits rose faster, at 3.8%.
3.8%
Rise in private-industry benefit costs over the year ending June 2026, ahead of wages at 3.1%.
$26,993
Average annual premium for employer family health coverage in 2025, up 6% in a year.
16.46¢
Average commercial electricity price per kWh in Michigan in July 2026, up from 14.96¢ a year earlier.
Health coverage is the biggest single piece of that benefits line. KFF’s annual employer survey put the average family premium at $26,993 in 2025, 6% higher than the year before. Small employers carry it differently from large ones: at firms with 10 to 199 workers, employees contributed an average of $8,889 toward family coverage, against $6,227 at larger firms, and only 59% of small firms offered health benefits at all. KFF also warned that early signs point to higher cost trends for 2026.
Then the building. The Energy Information Administration’s monthly figures show Michigan’s average commercial electricity price at 16.46 cents per kilowatt-hour in July 2026, up from 14.96 cents a year earlier, roughly a tenth higher. The national commercial average rose far less over the same months, from 14.05 to 14.53 cents. Monthly prices move around, so one month is not a trend line. But anyone who runs a cooler, a kitchen, a shop floor or a warehouse here has likely already seen it on the bill.
The same Fed report heard from contacts about higher raw material, energy and shipping costs, including fuel surcharges added to freight invoices.
Where the margin actually goes
Put those together and the pressure falls in four places. Three of them you mostly negotiate, shop or absorb. The fourth is the one inside your own walls.
Mostly fixed
The rate per hour
Pay has to keep up, or the people you rely on find work that does. Holding wages down to protect the margin usually costs more in turnover than it saves.
Shop it, then absorb it
Health coverage
A good broker can compare plans and contribution splits. After that, the renewal is largely the market’s number, not yours.
Audit it
Energy and freight
Rate class, equipment schedules and an efficiency review from your utility are worth an afternoon. Software is not the fix here, and we won’t pretend it is.
The one you control
The hours inside the payroll
Every paid hour now costs more than it did last year. An hour spent retyping an order, chasing a signature or rebuilding the same report is a more expensive hour than it was. This is the part of the cost increase you can actually work on.
This is about capacity, not cuts
None of this is an argument for fewer people. Rising labor costs make each person’s time more valuable, which is exactly why it hurts to spend it on work nobody wanted to do. Data entry between two systems that don’t talk to each other. Copying intake forms into a spreadsheet. Reminder emails sent by hand every week. Assembling the same Monday report from three places.
Taking that work off people’s desks doesn’t lower the premium or the electric bill. What it changes is how much of the payroll you are already paying for goes to work that moves the business. In our experience it rarely means switching tools, either. Most of the time the fix lives inside the software a team already uses.
When it isn’t the answer
If the margin problem is your energy bill, call your utility, not us. If it’s the health plan, talk to your broker. If the admin load is a few hours a month, a checklist and a calendar reminder will do. Setting up and maintaining automation has its own cost, and on small, irregular tasks it can easily eat the savings.
It also isn’t the answer when the process itself is unclear. If three people do the same job three different ways, automating it locks in the confusion. Agree on one way first, by hand.
Start with one piece
Pick the single task that eats the most paid hours every week and that nobody would miss. Measure it for a month: who does it, how long it takes, and how often it has to be redone. If it’s worth fixing, fix that one thing, write down how it works so your team can run it without us, and measure again. If the hours come back, do the next one. If they don’t, you found out cheaply.
A note on the numbers: cost surveys measure different things. The Employment Cost Index tracks the cost per hour worked, KFF surveys employer premiums, and EIA reports average retail prices that vary month to month. Every figure above links to its primary source so you can check the definition yourself. We keep a running Sources page grading each citation by its distance from original research.
Find out where your hours are going
A 30-minute call, no deck. Tell us where the week gets stuck and we’ll tell you plainly whether automation is the answer — including when it isn’t.
Or email us at connect@kalflow.com. We work with small teams across Southwest Michigan: the lakeshore, orchard country, the river valleys, and the corridors in between.
